How long does production take?
Accessories and small parts are in stock and dispatched within 1–5 business days.
All 3D printed kits, assembled models, and complete RC vehicle kits are made to order. Production begins immediately after payment is confirmed. Estimated production time is 4–8 weeks depending on the model and current order volume. You will receive an email notification when your order is dispatched.
After creating an account and entering all the details, I received an email to reset my password. What should I do?
Mail is generated automatically.
As long as you have filled in the necessary details including the password right after creating the account, you can ignore the mail.
What payment methods do you accept?
We accept Visa, Mastercard, Google Pay, Apple Pay, and SEPA Direct Debit. All payments are processed securely via WooCommerce Payments.
Do you ship worldwide?
Yes, we ship to most countries worldwide. A full list of supported destinations is available on our Delivery Policy page. Shipping costs and available methods are calculated automatically at checkout based on your address and order contents.
How much is the shipping cost?
Shipping costs depend on the size and weight of your order and your destination country. Add the item to your cart, select your country at checkout, and the system will display all available shipping options and their prices.
Can I track my order?
Most shipments include tracking. Small accessories sent by untracked letter are the exception – this option is clearly marked at checkout.For all tracked shipments you will receive a tracking number by email once your order is dispatched.
What is the difference between the kit versions?
Each model is available in up to three configurations:
3D printed parts without hardware - contains all printed plastic parts only. You source the screws, bearings, motors, and electronics yourself.
3D printed parts + Basic Hardware Kit - includes all printed parts plus a complete set of screws, bearings, servos, motors, and other mechanical components needed for assembly.
3D printed parts + Hardware + Electronics (Full Kit) - includes everything in the Basic Hardware Kit plus a pre-configured control unit, transmitter, speaker, smoke generator, and pre-prepared cables. This is the easiest option for builders who want to get the model running without sourcing electronics separately.
Model is available as a kit, but I don't see the STL files anywhere.Where are they?
Unfortunately, some variants are unavailable and so it is not possible to purchase certain STL files.
The product is only available in the forms in which it is listed in the shop.
I have purchased the STL files.Where can I find them?
Files are available automatically in "My account" in the "Downloads" section.
You can get there right away by clicking on this link:
DOWNLOADS
I wanted to download the purchased files, but the download failed and the second time the files cannot be downloaded.
Please contact us at support@warprints.xyz
When will I get the track pins?
You will receive the track pins in approximately one month. We send them in an untracked envelope.
I would like to order a different model to the one on offer - I would like a customised 3D model.
Unfortunately, we are not involved in the production of custom 3D models due to time constraints.
We only offer models that are on the shop.
I would like a model that is in the shop, but in a different configuration/colour.
We can customize the models according to the requirements.
Please email us at warprints@warprints.xyz before ordering a model.
